FAQ: Frequently Asked Questions
Common magazine subscription problems:
Subscription hasn't arrived:
Magazine subscriptions are notorious for taking a long time to start. Even the best companies only promise 4 to 8 weeks for the first issue to arrive. Some companies promise that the first issue should be there by 12 or more weeks. If you think it is taking too long you should contact the company you ordered from or the publisher. You can find publishers contact information at Publishers Contact Information
Renewals:
To renew your subscription it's important that the name and the address are the same as the original and that you order it as a renewal. Then the publisher can easily match your current subscription with the renewal.
Automatic renewals:
Many companies will automatically renew your subscription until you tell them to stop. If you find that your subscription was renewed and you hadn't intended it to be, just contact the company that did it and they will refund your money. If you don't know which company did it, then contact the publisher and they can help you find the company the order went thru. You can find publishers contact information at Publishers Contact Information
Un-ordered magazine:
You should contact the publisher. You can find publishers contact information at Publishers Contact Information
Bill for a magazine you didn't order:
You should contact the publisher. You can find publishers contact information at Publishers Contact Information
Duplicate issues:
You should contact the company you ordered from or if you don't know which company it was ordered from contact the publisher. You can find publishers contact information at Publishers Contact Information
Missing or Damaged Issue:
You should contact the company you ordered from or if you don't know which company it was ordered from contact the publisher. You can find publishers contact information at Publishers Contact Information
Cancel a subscription:
You should contact the company you ordered from or if you don't know which company it was ordered from contact the publisher. You can find publishers contact information at Publishers Contact Information
Change your address:
You should contact the company you ordered from or if you don't know which company it was ordered from contact the publisher. You can find publishers contact information at Publishers Contact Information
If you need to contact the publisher,
Publishers Contact Information
has many of
their numbers.
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